Paint shops are becoming less common as big-box stores monopolize this market. There are advantages, though, of shopping local, and more people are realizing this. A locally-owned paint shop is unique in that it allows customers to receive personalized instruction and service throughout the entire painting process. For those considering opening a paint shop, you can have it as a stand-alone business or as a part of another type of store; a good example of this is a local hardware store that mixes paint and sells painting supplies. You will need the proper equipment to maintain quality and safety standards and provide excellent customer service.
1. Have Necessary Equipment
Having a machine that mixes paint and a lid press paint can closer are some of the basic equipment that you will need to start this type of enterprise. You will also need paint buckets and stirring sticks. Be sure that you have color swatches for customers to look at, as this is the first thing they will look for when buying paint. You will need to have brushes and drop cloths available for purchase too.
2. Give Customers Samples
Painting a room or a project is hard work, and it can be difficult to choose a paint color. Therefore, you can offer customers paint samples in good faith that they will buy their paint from you. Shoppers will appreciate the opportunity to test the color on a wall before committing completely to the color. They need to know that you are willing to help them in any way possible.
3. Give Tips to Customers as Needed
Painting is no easy task, so being there to answer customer questions is key. This is a service that is harder to find in bigger stores, so your clients will appreciate your concern about their projects and will consider your tips invaluable. It helps if you have an experienced painter on your team so that he or she can offer guidance about what products are best for which projects.
Taking care of your customers’ needs and offering personalized service are ways to make your business stand out. If you are passionate about helping others with home projects, consider opening your own paint shop or making it part of your existing business. Once the word gets out about excellent products with great service, you will be on your way to a profitable endeavor that you can be proud of.